- MERCH
ATEEZ - GOLDEN HOUR : Part.2 GOLDEN TIMES CAPSULE
SHIPPING (WORLDWIDE):
- Shipping schedules are subject to change based on operational circumstances.
- hello82 is not responsible for any customs fees in your country.
DISCLAIMERS:
- Limited to 1 per item per customer, regardless of size.
- Sizes and configurations may change depending on the manufacturer's circumstances. We ask for your understanding.
- Cannot be purchased with other products.
- Because this is a limited product, there will be no cancellations/refunds after the end of the sales period.
SUNSET Trucker Jacket (Dark Indigo):
- Since all prints on this product are handmade, slight differences or peeling may occur. This is a natural characteristic of the production process.
- If the print starts to peel, you can use a steam iron on medium to low heat, covering the fabric over the print. Gently apply heat to help restore it.
- To avoid damage, please refrain from washing the product. If washing is necessary, we recommend taking it to a professional laundry service.
- Please note that exchanges or returns are not available due to print damage.
ECLIPSE TOTE:
- Photocard is 1 random out of 8.
Please check the details of the product page before purchasing.
PLEASE TAKE AN UNBOXING VIDEO in case you need to report missing/damaged items.
*We will only process damage/refund inquiries that are sent to us within 7 days of your order delivery date.
*The unboxing video MUST be required to file a claim, and failure to include the unboxing video will automatically subject your claim to be rejected.
Generally, the shipping information is usually sent 10 days before the item's release date to the fulfillment center, this would be the deadline to request any account/order changes, 10 days before the release date.
ORDER INFO:
If you purchase an ‘in-stock’ item with pre-order items, your order will not be shipped out until we receive all items. If you would like to receive your ‘in-stock’ item(s) first, please purchase it in a separate order.
You MUST submit your unboxing video within 7 days of your delivery date.
Claims submitted after the 7 days or without the the unboxing video, may be rejected.
To “Submit a Request,” you must first sign up and make a hello82 Help Center account at help.hello82.com using your email from your hello82 account to view your order history and further assist you.
If you do NOT have a hello82 account, you may sign up using a unique email and password.
Instructions: help.hello82.com > Sign In (top right) > Sign Up (bottom of the page) > Submit a Request
ANDROID MOBILE USERS: Click on the “Android Users” tab for sign up instructions on the help.hello82.com homepage
SUNSET Trucker Jacket (Dark Indigo) and SUNRISE Trucker Jacket (LIGHT Indigo) DETAILS:
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S:
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SHOULDER: 18.1"
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WIDTH: 39.4"
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SLEEVE: 24"
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LENGTH: 23.2"
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M:
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SHOULDER: 18.9"
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WIDTH: 43.1"
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SLEEVE: 24.8"
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LENGTH: 24"
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L:
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SHOULDER: 19.6"
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WIDTH: 47.2"
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SLEEVE: 25.2"
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LENGTH: 24.8"
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MATERIAL: 98% Cotton, 2% Elastane (LYCRA®)
ECLIPSE Tote DETAILS:
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WIDTH: 4"
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LENGTH: 15"
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HEIGHT: 14"
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STRAP: 22.8"
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MATERIAL: 100% Cotton
IVORY HAZE DIY Patch Set DETAILS:
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A: WIDTH 4.3" x LENGTH 3"
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B: WIDTH 3" x LENGTH 3.4"
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C: WIDTH 2.2" x LENGTH 2.1"
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D: WIDTH 3" x LENGTH 2.9"
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E: WIDTH 4.3" x LENGTH 1.8"
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MATERIAL: 100% Polyester
NIGHTFALL Hoodie DETAILS:
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M:
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WIDTH: 22"
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LENGTH: 27"
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L:
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WIDTH: 24"
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LENGTH: 28"
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XL:
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WIDTH: 26"
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LENGTH: 29"
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- MATERIAL: 60% Cotton, 40% Polyester
Solicitudes - 7 Días
Por favor envíe una solicitud para una devolución y/o reembolso de artículos dañados/incorrectos/perdidos dentro de 7 días de la entrega de su paquete.
Envoltura
El plástico y las cajas exteriores de los productos se consideran protección de las inclusiones internas del articulo. Daño a estas partes no son elegibles para reembolso o cambio.
Photocards/Fototarjetas - Defectos en la parte posterior de los retratos de los artistas no se consideraran daños. Los defectos fuera del retrato del artista y los defectos menores que sólo puedan identificarse por reflejo de la luz tampoco no se considerarán daños.
Impuestos/Cargos/Gastos de envío
El cliente es responsable por impuestos, cargos y gastos de envío adicionales que pueden incurrir las ordenes internacionales fuera de los E.E.U.U.
hello82 no es responsable sobre cargos, impuestos y/o gastos de envío adicionales.
hello82 no puede predecir ni notificar a los clientes sobre impuestos o cargos adicionales, y no podemos marcar los paquetes como, ‘sin valor comercial’ para reducir los cargos posibles.