PLEASE TAKE AN UNBOXING VIDEO¬†in case you need to report missing/damaged items.

The claim must be submitted within 7 days of the delivery date.
Not all claims submitted will be granted; they will be accepted upon review.
If the claim submission period has passed or the unboxing video does not meet our policy requirements, the claim may be rejected, and no further action will be taken on your order.

ORDER INFO:

Your items may be sent in separate packages if you ordered a large number of items or if they are under different order numbers.

CLAIMS:

If there is something wrong with your order and you need further assistance, please submit an inquiry through the¬†‚ÄúContact Us‚Äù Form¬†to get help from a representative.
You MUST submit your unboxing video within 7 days of your delivery date.
Claims submitted after the 7 days or without the unboxing video may be rejected.

INCLUSIONS:¬†

SLEEVE / 189x183x13mm / 1ea
PHOTOBOOK / 188x183mm / 1ea, 96p
ENVELOPE / 188x183mm / 1ea
FOLDED POSTER / 340x510mm / 1ea
POSTCARD / 170x170mm / 1ea
DISC PACK / 126x123mm / 1ea
PHOTOCARD / 55x85mm / 2ea (2 of 20)
STICKER SET / 3ea 1set
MAGNETIC / 40x40mm / 1ea
hello82 EXCLUSIVE PHOTOCARD (BOW ver.) / 55x85mm / 1ea (1 of 10)

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