* The delivery of this product will be started sequentially after the release date. (Release Date : 2022-07-20)

SIGNED ALBUMS :
All signed albums are final sale and have a strict no return/exchange policy. It can only be canceled during the sales period listed in the description and/or product photo(s). Any small imperfections of the signature itself and/or any marks or small dents/damages on signed albums, will not be considered defective and is not subject to return or exchange.

Due to the nature of signing albums, it will take some time for the artists to finish. It will take some time to ship out.
Shipping time will vary for different artists and albums. Thank you for your understanding.

PLEASE TAKE AN UNBOXING VIDEO in case you need to report missing/damaged items.

Because this is an autographed album, minor scratches, smudging, or small imperfections that may occur due to the artist signing the album right after opening the album packaging will not be considered damage or a defect.

WORLDWIDE SHIPPING: We ship to Asia directly from Korea, and we ship everywhere else globally from the US. hello82 will not be responsible for any customs fees in your country. (*If you are located outside of Asia, we send all the orders to our US shipping facility and fulfill it there, so it may take some time.)

Please email contact@kaimediagroup.com with any group order inquiries. Discounts may be considered based on order quantity.

한국 구매자 분들은 hello82shop.kr 이용 시 더욱 편리하게 구매하실 수 있습니다.
Korean customers can purchase more conveniently using hello82shop.kr.

*We will only process damage/refund inquiries that are sent to us within 7 days of your order delivery date. Unboxing videos may be required for some claims.

*Since the Special Photo coupon / Special Coupon sticker are random benefits, some albums may not include them.

Solicitudes - 7 Días
Por favor envíe una solicitud para una devolución y/o reembolso de artículos dañados/incorrectos/perdidos dentro de 7 días de la entrega de su paquete.

Envoltura
El plástico y las cajas exteriores de los productos se consideran protección de las inclusiones internas del articulo. Daño a estas partes no son elegibles para reembolso o cambio.
Photocards/Fototarjetas - Defectos en la parte posterior de los retratos de los artistas no se consideraran daños. Los defectos fuera del retrato del artista y los defectos menores que sólo puedan identificarse por reflejo de la luz tampoco no se considerarán daños.

Impuestos/Cargos/Gastos de envío
El cliente es responsable por impuestos, cargos y gastos de envío adicionales que pueden incurrir las ordenes internacionales fuera de los E.E.U.U.
hello82 no es responsable sobre cargos, impuestos y/o gastos de envío adicionales.
hello82 no puede predecir ni notificar a los clientes sobre impuestos o cargos adicionales, y no podemos marcar los paquetes como, ‘sin valor comercial’ para reducir los cargos posibles.